So that we can offer the highest level of service to our customers we have set the following terms of business. These terms are to safeguard our customers as well as our staff and company and we aim to be as fair as possible. We ask that all customers read these terms before they make a booking as you will be asked to sign to say they have been read and understood. If you have any questions please don’t hesitate to contact us.

  • Any cancellations or notified changes must be made at least 14 days prior to the date of event. If you fail to cancel your booking before this date you will be charged the full booking fee. This ruling may be wavered in very extreme circumstances, or should we manage to fulfil the date prior to the booking date.
  • When a booking has been formally cancelled, and that both parties have accepted cancellation, the Client forfeits any rights to use our services on that date, irrespective of deposits or cancellation fees paid.
  • Booking deposits will not be refunded under any circumstances.
  • Paying a booking deposit for your event or function is a 100% binding guarantee of contract and reservation of your function date.
  • Any non-payment of a deposit within 14 days could allow us to change our work schedule without prior notice.
  • The client / hirer is responsible for any damage to our equipment caused by any person at your event. You will be charged for the full cost of any repairs, or replacements required. You will be advised of any damage as soon as it is caused.
  • We do not tolerate violent, aggressive or abusive behaviour from anyone under any circumstances. We also reserve the right to terminate our services at any time that we feel our personal safety is under threat. We do not take responsibility for ejecting any unwanted persons from any venue. You will be advised of any problems that we may have in this respect with any of your guests.
  • In the event of fire, flooding, public disturbance, terrorist activity or any other threat to the public, we will not be responsible to evacuate any venue or building where we are present and / or working within, unless the fire regulations for the venue specify otherwise. This would usually incur a vocal announcement.
  • Failed payment of any fees owed within 28 days after the date of the event will result in pending legal action. Invoices must be paid on or within 14 days of invoice date. We understand and will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
  • We need a minimum of one hour (2 hours on larger visual events) to enter a venue and set up prior to the start time and also a similar time allowance at the end of the night to pack up.
  • If you are booking other entertainment as well as hiring us, please consider the amount of space available and where you are going to place the performer and their equipment.
  • We reserve the right to refuse to continue any event prior to the start should there be insufficient floor space that would not allow the audio and lighting equipment to be assembled safely.
  • It is the client’s responsibility to ensure that the entertainment/equipment booked is suitable for use at the event venue. No refunds, part of full, will be given for non-use of specific performance/equipment that cannot be used due to any venue restrictions imposed. Not all-disco equipment is designed to fit through narrow doorways and/ or up staircases. It is the client’s responsibility to inform us of any access restrictions that may impede set up or restrict equipment use.
  • Only staff employed by us or persons authorised by us may operate our equipment. Under no circumstances may unauthorised personnel tamper, move or attempt to use equipment owned by us. We cannot accept responsibility for damage to property, or injury to persons caused directly by third party intervention.
  • We reserve the right to substitute alternative entertainment should uncontrollable circumstances dictate the need to do so.
  • We will not be responsible for any damage or loss to private or public property caused by invited or uninvited guests.
  • Qualified DJ’s/performers will check all equipment that is used prior to arrival. If we are linking our equipment within a fixed in-house audio system, we reserve the right to refuse to do so if the equipment is considered to be unsafe or liable to cause damage to any component linked to it. The client is liable if post inspections prove that damage has been caused by faulty equipment other than ours.
  • All bookings should be taken on the understanding that the venue is in possession of the necessary entertainment & liquor licenses. We are not responsible if the venue is found to be in breach of the terms of their license.
  • Venue Owners and / or Operator Conditions: It is a condition under the Public Liability Insurance Policy that the venues which the Insured may work, have in force their own Public Liability Insurance for the duration of the Insured’s use thereof and during periods required before and after such use for setting up, breaking down, rehearsals, sound checks and any other preparations.
  • The DJ/performers and there assistants will conduct themselves in a proper manner throughout there attendance at the venue, and will respond to the Management’s requests as to volume, sitting of equipment and, or any other reasonable requests.
  • We will not be liable for non-fulfilment of this contract by the Management and, or the DJ/performer, although every reasonable precautions will be taken. In the event of the client seeking compensation, we will not be liable under any such claim, and the contracted DJ/performer will only be liable for a sum up to and not exceeding the contracted amount.
  • We operate regular servicing to maintain a good quality sound and lighting equipment. In the rare event of any equipment failure, an onsite repair will be attempted. If however there is an irreparable breakdown in lighting a partial refund will be given. If there is an irreparable breakdown in sound a full refund will be given.
  • We shall be entitled to terminate this contract without liability if for any reason beyond its control the Disc Jockey/performer is unable to perform, due to fire or theft of equipment, illness or breakdown of vehicle. The entertainer will use all reasonable endeavours to locate a replacement Disc Jockey/performer, but in the unlikely event of a non-performance all monies paid will be refunded, but this will be the limit of our liability to you.
  • Under Health & Safety laws, we can withdraw or refuse to perform in any unsafe building, access or venue where the safety of our representatives or the public may be jeopardised. In this unlikely event the booking will be terminated and the full booking fee payable.
  • We reserve the right to use any photography taken during the event for promotional purposes unless otherwise advised by the Client.
  • We reserve the right to alter any or all of the above at any time.